WA's Country Ambulance Service draft Strategy

In 2016 the WA Country Health Service Board endorsed the need for the development of a future driven strategy to ensure the Country Ambulance Service meets the needs of regional communities. The draft Country Ambulance Strategy is the result of consultation with key stakeholders who use and run ambulance services in country communities and recognises the tremendous and valuable commitment of WA’s ambulance volunteers in providing an ambulance response in more regional and remote locations in WA than in any other State.

The draft Strategy makes a range of recommendations including increasing investment in community paramedics, improvements to communications and technology, volunteer support and improving consistency of dispatch times. A major recommendation is the implementation of a policy framework to set a foundation for the future and ensure consistent standards across all communities.

The public comment period has now closed. We thank you for your feedback which will be used to shape the final Strategy to ensure the provision of a sustainable and strengthened ambulance service for country communities into the future.

Collated feedback responses will be published on this site from 17th December. Ongoing updates will be added as the Strategy progresses.

Implementation of the finalised Strategy is expected to commence in a collaborative phased approach from early 2019.


Country Ambulance Response Centres


Hours volunteered delivering ambulance services


Urgent ambulance attendances*


Non urgent ambulance attendances*


Locations visited


Comparative ambulance services examined

*FY 16/17 St John Ambulance activity in country WA
Provision of feedback is now closed.
Over the consultation period WA Country Health Service received 27 submissions and 937 people provided feedback through a structured survey.